FAQs
Once you have chosen your size and material, click on the button labeled "Drag & Drop you files or Browse." Alternatively you can drag your photo onto this button. Once you have done this, a new window will appear allowing you to resize your photo. Click the button labeled "Upload" when you are happy with your changes.
After your photo is uploaded, it will show an example on the product gallery. If you are satisfied with the size, then click the button labeled "Add to Cart". We will be providing a video of this process soon!
If you have any further questions about this process, please reach out through our contact form.
We want to be able to print your images at the highest quality possible. Because of this, we have implemented minimum upload size requirements depending on the size of photo being printed. If your upload does not meet these minimums, then your photo could come back blurry or pixelated.
If you still want your image printed after receiving this error, then choose a smaller size to retain the best quality. If you still want your image printed at the larger size, please reach out through our contact form.
All photo and art paper prints need 24 hours to dry and complete a process known as "outgassing." With fine art printers that use heavy amounts of ink, prints need time not only to dry but also for the Glycol using in the inks to evaporate off the surface. Framing a print before this process is complete can create a foggy or clouded look onto the glass.
For canvas the same 24 hours for printing and outgassing is required with additional time needed for varnishing. We apply three coats of varnish to ensure protection and saturation of colors for over a century! The application and drying process takes 5 hours before stretching the canvas onto its frame. The varnish then needs another 24 hours to ensure full setting and protection of the canvas.
This is how we come up with our working time of 1-3 business days. If you have any further questions about the process, reach out through our contact form!